Appointments

COVID-19

For entry into the practice you MUST have made prior arrangements by phone.

If you do not have an arranged time, we will turn you away and ask that you please call us on 020 7228 0648

On Mondays and Wednesdays we will now close at 6pm instead of 8pm

We will only be seeing urgent/emergency patients

For repeat prescriptions, food and other purchases, please call us to arrange payment over the phone and a suitable collection time so that we have minimal contact with clients and staff

In order to protect and reduce the risks that our staff may face when treating your pet, please consider the following when visiting our practice:
• If you feel unwell, have a high temperature, or have a cough, please telephone or email us so that we can organise a suitable treatment method for your pet
• If you, or someone who is in close contact with your pet, is in isolation (due to COVID-19) please advise our staff so that we can wear protective equipment/clothing when handling your pet
• We ask, where possible, for only one person (or minimal people) to be in our reception and consulting room. We may ask you to wait outside, or alternatively you can call us to say you are in your car and we will notify you when we are ready
• Upon arrival of the practice, please use the hand sanitiser located on the reception desk
• If you are in a higher risk category and you would like to take further precautions, we can assist with this but please telephone us to discuss options
• In regards to repeat medication, we do not have any current indication that we will run low in stock, but if you are in a higher risk category, we can discuss your options with you over the phone.

    Personal details

    Title
    First name
    Surname
    Address
    Postcode, for example B63 2DS
    Contact telephone number
    Email
    Are you a new client or an existing client? New clientExisting client

    Your pet
    Pet's name
    Species (eg dog, cat, rabbit)

    Appointment details
    Preferred date of appointment (dd/mm/yy)
    Preferred time of appointment
    Reason for making an appointment
    If 'Vet consultation' or 'Other' please provide brief details
    Is this a follow up visit? YesNo
    If you would like to see a particular vet or the last vet you saw please write their name or 'last vet'

    Keeping in touch

    Yes please, I would like to receive reminders (i.e. appointments, boosters and treatment reminders) By emailBy phoneBy post
    No thank you, I would not like to receive reminders No thank you

    Yes please, I would like to receive marketing communications (i.e. products and services) By emailBy phoneBy post
    No thank you, I would not like to receive marketing communications No thank you

    Terms & Privacy

    I agree to have read and accepted your business terms and I agreeI am over 18

    See our privacy policy

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